Contact Us

How to Book

1. Telephone Charlotte on +44 (0)203 287 3113 or email info@chalet1802.co.uk to check for availability and any further information you may require - all our team have spent holidays in all our chalets have in depth resort knowledge.
2. If the holiday you want is available you can take an option on the accommodation and dates you have chosen. We will hold the chalet for 24 hours whilst you think about it; this option expires automatically, but you can telephone should you wish to extend it.
3. Should you decide to proceed you will need to send us a completed booking form with a deposit of 30%. Upon receiving the booking form and deposit we will send you a confirmation and invoice. However, if someone else wishes to book the same chalet for the same dates and we have not received your booking form with the required deposit by the end of your specified option period then the priority will expire and the chalet will be given to the next interested party.
4. The confirmation and invoice will state the balance still due to Chalet 1802 and the date by which this payment must reach us - two months prior to departure. No further reminder will be issued unless specifically requested.
5. Should full payment for group bookings not be made on time this will result in the forfeiting of any discounts, or the cancellation of your holiday with appropriate cancellation charges. Balances must be paid by the party leader in one full payment.
6. If you are booking within two months of departure we will require the full payment with the booking form. We cannot accept personal cheques for bookings made within 14 days of departure.
7. There is a 2.1% surcharge for payments by credit card (Visa/Mastercard) to reflect our incurred costs. If you wish to pay by bank transfer then please include the following reference in the transfer: name of party leader.
8. Please call us at any time for any further information and we will be only too happy to help.

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Booking Details

Check in is from 4 pm on the day of arrival and check out is at 10 am on the day of departure.

Price Includes

Prices are in pounds per person per week and include for Chalet Sous Les Bois and Chalet Schuss: 7 nights chalet accommodation as described, cooked breakfast, afternoon tea. Aperitifs, canapés, four course evening meal, including wine, coffee and chocolates (except on Wednesdays when chalet staff have full day off). Local taxes. Mini bus service in resort, linen and towels. For The Farmhouse: 7 nights chalet accommodation as described, local taxes, linen and towels.

What is Not Included?

Travel, transfers, holiday and medical insurance, lift passes, ski hire, tuition, lunches, evening meal on staff day off, breakfast on arrival, nanny service.

Children

Chalet 1802 does not provide a nanny service and, therefore, may not be suitable for very young children. If you are bringing young children then the whole chalet must be booked.

Minibus

Due to the disparate nature of Chamonix's ski areas we provide, for your convenience, a courtesy minibus service with our catered chalets to shuttle you to and from your chosen ski slopes 5 days a week (excluding staff day off and change over day), and into town for that all important apres ski, running until 9 o'clock after which time we're happy to organise and book a taxi for you.

Please note that we can only offer one pick up and one drop off per party.

Chalet Sous Les Bois and Chalet Schuss
8.00 am - 10.00 am and 4.00 pm - 9.30 pm plus one midday pick up.

Please respect departure and collection times.

In the event of break down, bad weather, illness, accident or priority use, Chalet 1802 cannot guarantee that the resort vehicle will be able to transport client/s within and between resorts. The resort operated by Chalet 1802 has an adequate free public bus system. The minibus service that Chalet 1802 operates is a gratuitous service and any client travelling in a resort vehicle does so at his/her own risk.

Special Dietary Requirements

Please notify us of any special dietary requirements. Please note that we cannot guarantee a nut free environment.

Smoking

All our chalets are non-smoking.

Outdoor Shoes

Outdoor shoes are not allowed in the chalets so please bring a pair of indoor shoes or slippers for use in the chalets.

Pets

We regret that we are unable to accept animals.

Chalet Schuss

Chalet Schuss is a ski in ski out chalet but is situated on a red run. It also has a 150m snowy drive leading to the chalet which you may sometimes need to walk up.

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Booking Conditions

All reservations must be made on the official booking form (the 'Booking Form') which, subject to these booking conditions, shall constitute the entire agreement between you (the 'Hirer') and us Chalet 1802 Limited ('Chalet 1802' or 'us') (the 'Agreement' or the 'Holiday'). The Agreement is conditional upon receipt by us of the Booking Form (along with the Deposit or Holiday Price (both as defined below and as applicable) and the dispatch by us to the Hirer of both the Invoice (as defined below) and a confirmation of the Agreement.

HOLIDAY LETTING

This Agreement is made between Chalet 1802 and the Hirer on the basis that the chalet as specified in the Booking Form (the 'Chalet') is to be occupied by the Hirer and his guests for a period as defined in the Booking Form (the 'Hire Period').

The price of the Holiday is as specified in the Booking Form (the 'Holiday Price'). A deposit of 30% of the Holiday Price (the 'Deposit') should accompany all bookings. The balance of the Holiday Price less the Deposit (the 'Invoice Price') must be paid at least 10 weeks before the beginning of the Hire Period. If the Invoice Price is not received within this period then the Deposit may be forfeited and the hiring cancelled at the sole discretion of Chalet 1802. If bookings are made 8 weeks or less in advance of the Hire Period the whole of the Holiday Price must be paid on booking.

HIRE PERIODS

Hirings normally run from 4 p.m. on the first day of the Hire Period until 10 a.m. on the last day of the Hire Period. The Hirer agrees to make every effort to arrive at the Chalet by the specified time of arrival; however, any failure to notify Chalet 1802 of a late arrival resulting in failure by Chalet 1802 to provide access to the Chalet will result in responsibility for overnight accommodation being with the Hirer.

USE OF THE PROPERTY

The Hirer must use the Chalet for the purpose of a private holiday residence only and not for any other purpose whatsoever.

RIGHTS OF REFUSAL

Chalet 1802 reserves the unconditional right to terminate a Holiday with immediate effect in the event of unreasonable conduct by the Hirer which is in Chalet 1802's reasonable opinion likely to cause distress, damage, danger or annoyance to other customers, employees, property or to any third party. Upon termination of the Holiday Chalet 1802's responsibility to the Hirer' thereupon ceases. Full cancellation charges will apply (as set out below) and Chalet 1802 will be under no obligation or liability whatsoever for any refund, compensation or loss that the Hirer may incur.

DESCRIPTION

Every effort is made to ensure that the Chalet complies with the description given to the Hirer at the time of booking. However Chalet 1802 cannot accept any liability for any changes or inaccuracies that occur between the time of the booking and the commencement of the Hire Period.

LIABILITY

The use of the Chalet and its facilities is entirely at the Hirer's own risk and Chalet 1802 cannot be responsible for any injuries caused to the Hirer, his/her guests or any third parties. In addition, Chalet 1802 will not be liable to compensate the Hirer for any damage or loss of enjoyment in respect of the Holiday if the failure in the enjoyment was the Hirer's fault, or could have been reasonably foreseen. Chalet 1802's liability in any event for any damage or loss (including both direct and indirect loss of enjoyment) will not in any event be greater than the Hire Price.

CANCELLATION

If the Hirer wishes to cancel his/her Holiday he/she must notify Chalet 1802 in writing. Such a cancellation will incur administration costs on the part of Chalet 1802 and Chalet 1802 may not be able to resell the booking. As such the following cancellation charges will apply:

Cancellation of holiday	Loss of deposit
Cancellation of holiday 8-6 weeks before departure	50% of total price
Cancellation of holiday 6-4 weeks before departure	75% of total price
Cancellation of holiday 2-4 weeks before departure	90% of total price
Cancellation of holiday 2 weeks or less before departure	100% of total price

COMPLAINTS

In the unlikely event of a complaint about the Chalet, this should be reported to Chalet 1802 (Tel: +44 (0)203 287 3113) within three days of the commencement of the Hire Period and confirmed in writing in a letter posted to Chalet 1802 within one week of the commencement of the Hire Period. Failure to do this will result in Chalet 1802 being unable to deal with the complaint. Complaints cannot be accepted after a Hirer has returned home and there has been no opportunity to address and complaints during the Hire Period.

ENTIRE AGREEMENT

This Agreement (together with the documents referred to herein):
constitutes the entire agreement between the parties with respect to the subject matter of this agreement; and
supersedes and extinguishes any prior drafts, agreements and undertakings between the parties relating to such subject matter.

RIGHTS OF THIRD PARTIES

A person who is not a party to this agreement has no rights under the Contracts (Rights of Third Parties) Act 1999 to enforce, or to enjoy the benefit of, any provision of this Agreement.

GOVERNING LAW

This Agreement shall be governed by and construed in accordance with the laws of England and the parties hereby submit to the exclusive jurisdiction of the English courts.

ACCEPTANCE

As part of Chalet 1802's acceptance of the booking, the Hirer warrants to Chalet 1802 that all information provided to Chalet 1802 is correct and that the Hirer is aged 18 years or over.

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